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We still have not received a kickplate. Add To List Click to add item Mastercraft® Oak Flush Interior Door System to your list. They looked like rejects, the 32" door was just as bad. Mastercraft Doors - Checking on my door warranty, Menards - Mastercraft Doors are the the worst for quality, Menards - Special order MasterCraft doors, If you wish that your prior post be removed, submit a notarized letter. We were 'sold' on the company by a sales person and also bought $6000 of hardwood flooring the same day that we ordered $3000 worth of doors. Finally they told us they will send us a replacement window for 36" door and replacement door frames for both doors but of course in email they said it was still our fault. Installed both doors In June. I did not loose any of them because I was careful to the point I opened the bag on the kitchen table. There were issue with the door itself so I contacted the company. At pick up, my husband brought it to the attention of the sales associate and was told it would be sent Fed-Ex to us. Shipping ADD TO CART. Your password has been sent to the specified email address. We use cookies to improve your experience on our site and to show you personalised advertising. Because that makes sense. Both were a veneered solid core door. Mastercraft doors are garbage forum mastercraft solid core prehung 6 panel mastercraft solid core prehung 6 panel mastercraft doors are garbage forum. It was unfortunate your door was damaged but I don't see how they ordered the wrong door for you. I contacted the company and had to explain in detail what was wrong. By using this website you agree to our Cookies Policy. We work with them all. Not saying u don’t have a bad door but even a piece of *** door installed right would be better. These bifold doors are by far the worst doors I've ever seen. The bottom piece of wood on the bottom of the door is only 3/4". We picked up the new door frames the evening of Dec 2nd. Review #955662 is a subjective opinion of poster. Wood, fiberglass, steel. I managed to get it back together enough to get it installed. Purchased 12 doors. All 12 doors. Avoid mastercraft if you like your home. They don't come out and take measurements or determine swings of doors or the style you want. We wanted to buy local as much as we could and were excited about being able to tell guests that our door was made in Wisconsin. First large rain they leaked soaking up towels. Luckily, with a very competent contractor and some disassembly on my part the door has been some what improved. received a letter back from Midwest Manufacturing approximately one month later. They also said they did not make the solid vinyl frames anymore instead it would be composite frames that had staples. After purchasing a Mastercraft Exterior Door in July 2018, the 3 point lock system failed in May 2019. Finishing Interior Pole Barn Walls. No amount of squaring or leveling would fix it. I was told that the kickplate "wasn't part of the warranty" even after I described many times that it was already paid for and not a warranty issue at all. We will never buy a door from them again. Since we had so many doors to replace, and so many would be special order, we thought that we'd try to save some money and finish them ourselves. I too dealt with the infamous Louise Fox. So, whether you're after one, or many, be confident. There is also glue/adhesive on the window framing. MasterCraft 6 panel interior doors pre finished english chestnut. Review #1810416 is a subjective opinion of poster. This is unacceptable as the sales person we ordered with on 1/9 stated we were much better off to order the kickplate installed from the factory as it would be more resilient. Menards will not give me a refund even after contacting the BBB. I was installed (by a proffessional who has done quality work several times for me in the past)and the door will not seal. Make sure they can provide a complete product. I’ve installed over 36 patio doors at condo job in less than eight days with no trouble or leaks. Review #2132099 is a subjective opinion of poster. Perhaps a better name for the door would be Mastercrap. This feature is currently under development. The doors are constructed from steel, fiberglass, vinyl and solid wood. After reading the reviews and the difficulty with customer service, I won't even try to return it. This experience has been very irritating and time consuming. Menards will not back its products! Purchased bi fold doors and a 6 panel solid pine door from Menards.The quality of both are terrible. We have better things to do than waste our time fixing someone else's mistakes. So much for solid. Doors are used throughout the home in multiple configurations. We will not buy another Mastercraft product. "My husband and I ordered the door on Saturday 1/9/16 and picked it up on Friday 1/15/16. Not good or great but decent. Sku # 4112572. Now, my experience with a Mastercraft front door with side light has been rather negative as well. Mastercraft offered you replacements for the defective windows. This beautiful, ready-to-install prehung door has a right inswing, which means the knob is on the … I wish I would've googled "complaints" before getting burned! 10 Best Interior Paint Brands 2019 - Reviews. We are retaining an attorney. BUYER BEWARE. It took a complaint to the Attorney General's office to get Mastercraft to even look at the door. At least the folks in Altoona are friendly. Flimsy construction between side light and door. I asked them what I would do if I needed a window and they said I would need to buy another door. After over an 2 months of emails and still leaking and us taking video of door and window leaking they told us to send them frame and door specs. Will just chalk it up to a poor decision to buy from Menards. Boats. It what do I know with my experience being so little. My local Menard's did contact Midwest on my behalf but with no sucess. I’m looking for a fiberglass or steel door with a wood grain look, and I’m wondering if Mastercraft doors are any good? Been in construction professionally since I was 14yrs old. On that day, I drove 45 minutes to get 3 of the 5 doors I'd ordered. Founded in 1968, MasterCraft has cultivated its iconic brand image through a rich history of industry-leading innovation, and more than four decades after the original MasterCraft made its debut the company’s goal … I won't buy from Menard's again. Says lifetime warranty....not even six months and my French doors are falling apart and fiberglass door is warped! If you are considering the purchase of a door from Menards, think twice and know that there is nothing they will do for you once you take it off the lot! We could see day light coming through this tiny hole in the weatherstripping when we would come up the stairs to the landing.The sidelite had issues also. Door. I ordered a steel door replacement glass window from Menards which was a Master craft unit. Now 4 days later I finally get a call saying there is no sill option for that size door. Evaluating latest paints flat, matte, pearl, eggshell, semi gloss, gloss, as well as high gloss paint finishes, save time & money. To me they play down other door manufactures they carry in comparison to the Mastercraft (MC) doors. Neither practices integrity! The Mastercraft warranty is for replacement or repair of defective parts. I do not normally write reviews, but my husband and I both agree that Mastercraft doors are not of the quality that they are advertised to be. was assured it could be repaired. Both Menards and Home Depot have a warranty on their products that will cover the product itself but not the finishing. Air leaks between glass and side light. Review #1182711 is a subjective opinion of poster. The holes were made through the door to accommodate the handle and deadbolt but did not allow for the door to close properly as the interior closing edge was not bored to house the locking mechanism. Mastercraft (MC) doors are made by MidWest Manufacturing (MW), a company owned by Menards, Inc. I would especially avoid the Clive, IA store folks, just a suggestion. Won't make that mistake again. It was clearly visible. shanenelson. Several things of note: Door was out of square. Because of their poor customer service I decided to take the window glass back out and return it to Menards and purchased another brand from another retail outlet. Aug 18, 2017 ... I’m now 58 and been doing this most all my life. We took off cardboard that was wrapping the sides of the 36" door and we could not believe our eyes the junk they sent. I’m now 58 and been doing this most all my life. Review #968707 is a subjective opinion of poster. The lock was stuck, and inoperable from the inside and outside. Resolved Menards Review Mastercraft Doors Feb 2009 Complaintsboard Com Doors New Menards Mastercraft Duracore Doors Door Troubleshooter Midwest Manufacturing Products Mastercraft Doors Rewarding indoor surfaces with best paints, by top paint manufactures, available today. They were not square and the staples they mentioned; the had 5 nail staples that did not go in all the way so someone hammered them over sideways and some were raised where you could cut your finger. How many times are you going to post this? I need to buy 2 more doors, a kitchen and bathroom. Now have to replace entire Yes it cones factory applied yes you remove it after you install the door. Now it turns out they ordered the wrong size doors entirely, and even the 3 I picked up are useless. It started when I purchased a Mastercraft solid pine six panel door. That is and will be my last Mastercraft product that I will ever purchase. Rights Reserved, You Are About to Contact PissedConsumer.com. Interior door knocks doors a mastercraft interior single door a mastercraft interior door system prehung exterior knocks doors. Are there any other solid brands to look out for? If you order a door from them, you're doing so at your own peril. Sounds like an accident happened and they tried for 45 minutes to make it right for you. The closest Menards is 100 miles away so its tough for me to see them for myself. My phone # is 608) 718**** the address is 1808 Burton Street Beloit Wisconsin 53511 Please contact us as possible. also I will have to wait to have it made, then remove this beast, leaving the opening, trade them out at the Menards an hour away, and return with the new one and hope it works this time. We special ordered a 36" and 32" MasterCraft exterior doors. It is pretty and looks very nice on our house, but we've had issues with the door and sidelite from the start. Since then we have gone back and forth with you over this. No response back yet. When they got it in place and tried to open the door it was extremely tight. What can we help you with? I called Mastercraft and they said I would need to buy another door, because the part I need is not replaceable and part of the entire door. Started helping my father when I was 8. The door was put in the house in November of 2018 in January of 2020 the door shattered and the inside glass broke . About Us; All various sizes. We followed directions company sent and took more pictures to prove we caulked and installed correctly to their directions. With that said Mastercraft doors are a decent product as far as interior doors go. User's recommendation: Extremely hard to get customer service for defective door. Twice I contacted Midwest manufacturing thru their website. I went to Menards and talked to the gentleman that sold us the door and he told me what to do and assured me that they would wan to make the product right. Lastly, many of the holes drilled for the screws on the frame of the windows are drilled in a manner that does not allow the plugs to obscure the holes. Next I purchased Mastercraft bi fold doors. We needed to replace our front door and the sidelite so after looking at the different style of doors and sidelites we special ordered a fiberglass door with the small oval accent with a design that we both liked and then the sidelite with the same design. Mastercraft Doors are the the worst for quality. Bought a Mastercraft Mission fiberglass front door and found out the hard way how cheaply they are constructed. Christmas Decorating Company Phoenix. They could have sent me new trim and plugs for around the windows and a kickplate (you know, the one we paid paid for?!) The choice of paint will differ for inside or outside doors. I'm not happy that I have sent you this information so many times .Can you please just sent some one out to fix the door or replace it . Isabella Beldin January 24, 2014 Uncategorized Leave a comment 35 Views. We have a porch so we did not want to put a storm door on since this door is pretty. Four lines of chalking and soils in corners. They enter the order based on the information you give them. Not at all impressed. Here is my original email to them: Took out doors and re-caulked and re-installed thinking it was fixed. I am writing this desiring to hear what can be done." The guy tried to find me another one, but said the other ones in stock didn't look any better. Pissed Consumer © 2021 All I was looking to spend max of 800 dollars on a 36x80. we understood that we needed to add caulk, but the door had only been installed 24 hours. They did send a new weatherstrip and a new sidelite frame free of charge which was only right, but some one from the company should have had to come to our house and fix the problems since these issues started at the factory. They did what they needed to do based on the terms of their warranty. As they work with you to order a door there is a picture of the door you are ordering on the computer screen. I recently ordered a Mastercraft door from menards with two sidelights. I don't even understand the logic in that. of 2 entry doors and 1 aluminum clad sliding door w/wood interior.... 1 of the entry doors was trim damaged which I fixed but the double hardware holes was misaligned to the jamb. I dealt with Louise Fox on a couple different issues during the remodel of my house. Review #968364 is a subjective opinion of poster. ... Don't buy Mastercraft doors, unless they are for someone you really don't like! Door frames are plywood. Manager was their and looked at them and he could not believe it and agreed he would not install. I am absolutely disgusted with them and will never buy another door from them. Review #1811266 is a subjective opinion of poster. You did not buy solid doors, you bought solid core doors which are veneered. Bought a mastercraft exterior door at Menards and had it professionally installed. I was also informed that the costs I incurred are mine to bear and that the new door would be regular priced. My husband and I bought a new front door from them for the house we purchased in January. Above the door, a sign read "Mastercraft," with a picture of an American flag and the words "Made in the USA" A sticker on the door also carried the flag and the "Made in … masuzi October 20, 2018. Interior doors mastercraft mastercraft doors great mastercraft steel door judisportbooks co mastercraft steel door judisportbooks co primed steel mini lite exterior door mastercraft steel door judisportbooks co. Mastercraft Doors Menards Exterior Door. I spent nearly$5-grand on doors and within a year they are junk. Then you have to replug the bottom of the door for strength. Review #1601391 is a subjective opinion of poster. BIG MISTAKE. The patio door was as aluminum flashed on bottom “1 pc” and up walls as I’ve always done. Irs Withholding Tax Tables 2019; ... Mastercraft Interior Doors Reviews. Maybe it is you. After over a dozen emails back and forth (I'll spare you the gritty details), them telling me Windex would remove caulking (um, ok) and me filling out a measurement questionnaire (when none of my complaints had anything to do with the measurements of the door), I ended up with two new windows. Doors built in America, by people passionate about everything that opens and closes. When installing the door the "wood" at the bottom of the door where the pivot is came apart. We have installed many doors and have never had leakage issues until these 2 doors. Thanks, Joe I tried weather stripping and 'corner seals'(made by Mastercraft-so non sealing Mastercraft door must be common) I am stuck with a door that leaks cold air with my next option to file a small claims suit-suggested by the Attorney General's office. Related: Menards - Poor Quality. Could not shim anymore to push bottom together. The wind was coming in at the top and I tried to tighten the screws after I had talked to a representative, but ONE of the screws would not tighten, the frame was stripped out. Just don't understand how you can say Menards ordered the wrong door. Thank you Kelly Gustamente. Sometimes things happen, but you probably don't make mistakes. NXT20 NXT22 NXT24 XT20 XT21 XT22 XT23 Menards...I am a salesperson by trade and I would be embarassed if I treated any of my customersif they had the complaints that I do. Nothing could be done to fix it on sight. This time the order went through. Painting a Mastercraft door is a straightforward task and one you can handle over a weekend. Fixable but poor quality of workmanship. Any ideas or thoughts truly appreciated. Glassdoor has 10 Mastercraft Exteriors reviews submitted anonymously by Mastercraft Exteriors employees. What happened? At this point I think steel is preferred to me, dents don’t appear to be an issue for me. The doors leaked the first rain and my beautiful oak flooring is warped. When I got it home and unwrapped it, it had damage on the frame and door on the exterior. Anytime it rained from the West, Northwest, or North and was windy we had to lay towels down to keep the water soaked up in the entry hall. During this remodel project, I have purchased both bi fold and solid pine doors from Home Depot with zero problems... First, one of their special order folks dropped a special order door right in front of me in the warehouse, destroying the frame. Because of this, we had great difficulty in finding hardware that would allow the door to close, and ultimately had to use pieces from THREE different kits. Of course Menards said we had to contact MasterCraft for warranty reasons which we emailed them on the 5th saying we want a good product or our money back. I have used their products more than a few times without any unusual … This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Needing to buy paint for a coveted interior? Then days later see the same person come in saying "Menards screwed up!" And, yes, they expect me to dismantle my $1200 door and install them myself. After preconditioning and then staining the jam, the veneer started to come off, so much for solid. Mastercraft Interior Doors Reviews. 2 Variations Available Mastercraft® Wheat Oak Flush Solid Core Interior Door System. Bizrate Apr 5, 2019. I swear, EVERY time these guys screw me over I say "This is the last time, I'll gladly spend a little more at Lowe's", they remind me why I only shop there 1-2 times a year. I did not spend this kind of money to have to rework their product. Call (305) 887-4191. It appears that the bits used to drill the holes wore in the trim on an angle that was not intended. www.realthanks.com. Feng Shui Bed Position North South East West. When I told him what I paid he commented "it's not a cheap door just a crappy one" I wish I had listened and returned it to Menard's at that time!. Whether you need a space saving pocket door, a swinging door for a bedroom, or a grand entrance to an office, we have an Interior door option for any room in the house. As a contractor, I shop at all of the Menards stores in Des Moines. Mastercraft Doors Interior Large Size Of Patioexterior French With Built In Screens Metal Exposed Transom ... 2019. Don't you get a copy of the order they write? and I would have been happy. When I can afford to replace this door it will NOT come from Menard's but from a local business that stands behind their products. Mastercraft Doors Door reviews: Checking on my door. In November of 2019 we where setting watching tv when we heard a big bang the inside glass on the sliding door door blow out. I would be fairly certain that your Andersen doors are veneered as well. Called Menards, they said to contact MasterCraft for warranty as it is out of their hands. I do not see how this should reflect badly on Louise Fox or Mastercraft. I see customers come in, act like they know what they are talking about, ordering things and telling the employees they don't know what they are talking about. If you did not complete the installation per the installation instruction why would that be the manufacturer's problem. I am still fighting with Menards and Mastercraft over the floor. After being picked up from the Kokomo, IN Menards store, they were installed the next day. Thank You for Your Reply! masuzi August 7, 2017 No Comments. Worst company ever. First order said it was available, then it wasn't going to be delivered, went back on to the website and it said it was available, 700 + left same as before. I have 9 single doors (4 solid core / 5 hollow) and 4 bifold closet doors I need. Horrible quality and horrible Hardware. the core could be laminated wood, particle board or MDF. The wife and I agreed on 1 panel, raised, prehung, textured doors. The rubber weatherstripping on the bottom of the door had a small hole, which had to of been done at the factory. So I purchased a mastercraft door from menards 42×80 with a 2×6 casing. I found her service to be prompt and in accordance with the warranty that I agreed to when I purchased the doors. told hubby to stop payment on door on credit card and his response was that Menards would make it right and he wouldn't stop payment. Upon pick up, it was discovered that the door was missing the sidelight kickplate which was ordered, verified by the sales person and paid for. Don't buy Mastercraft doors, unless they are for someone you really don't like! Very poor quality of “Workmanship” in my opinion of mastercraft doors. Consumer complaints and reviews about Menards / Midwest Manufacturing / Mastercraft Doors Batavia ... B Bob's Menards Door Problem Review updated: Jul 12, 2019. My contractor had an incident with a piece of lumber that fell and broke the crisscross piece on the window. Don't expect anything out of them... including common sense. Stay clear if at all possible of Mastercraft and everything they do. There is no customer service, no pride in product and Louise Fox (customer service rep) won't get on the phone. Did you check it to make sure they ordered what you asked for? Glassdoor. We ordered the door with a handle and deadbolt bore. Mastercraft duracore primed smooth raised 6 panel interior door interior door ing guide at menards mastercraft primed 6 panel duracore interior door only at menards mastercraft primed flat 3 panel stile and rail interior door. Mastercraft sent new windows (which didn't fit) and then new doors, not once but twice! Price is good but I'm curious on the quality of them. Funny, I haven't had any issues with Menards in nearly 20 years spending thousands a year, but you have so many issues. I find them all to be very helpful. Mastercraft does not make a good product. Install Mastercraft Prehung Interior Door. When I went to the other area of the yard to pick up my in-stock doors, 1 of them looked like a fork from a fork truck had gone through it. Of the 6 I replaced, I had to have 2 replaced again. Mastercraft's customer service is bottom of the barrel. Upon installing it and to the point all I had left was filling the screw holes with the plugs I discovered I was shorted (1) plug. Add quality and functionality to your garage, side entry, or front entry with this six-panel fiberglass door from Mastercraft®. View All NXT XT X XSTAR PROSTAR. Video on the installation of a MASTERCRAFT® Interior Door System. (I think they ran our of places to tell us to caulk) 36" frame was narrower on top than on bottom. I will need to buy 2 additional items and fabricate my own door sill. What kind of Junk is Mastercraft made by Miidwest? When I received the door u noticed there was no sill for the door, I figured it was a mistake so I went back into the store. Kenneth and Kelly Maskey We checked both square and level inside the jam and it was right on. After the door was installed, it made the rest of the doors in the hallway look pretty shabby, so we decided to make the leap and replace all the doors in the house. Office does keep a file of complaints against faulty manufacturers so others with problems... In place and tried to open the door and jam, the trim is BENT a! For this door 7, 2018 Uncategorized Leave a comment 11 Views the 3/4 '', I 've how. Fox on a 36x80 to a poor decision to mastercraft interior door reviews 2019 2 additional items fabricate! Take measurements or determine swings of doors or the style you want complaint to Attorney... Bellini Mastercraft provides custom mahogany exterior/interior entry doors, you bought solid core prehung 6 interior!, Caribbean, Florida ( FL ) reviews and ratings on Glassdoor decide. Saying there is a subjective opinion of poster the hard way how cheaply they are constructed which a... Attorney General 's office to get it back together enough to get customer service for door... Found out the morning of the 5 doors incorrectly unless the measurements given are incorrect panel solid pine.. Would seal properly looks very nice on our house, but only and! Months and my French doors are falling apart and fiberglass door is warped leveling would fix it was told deal. Ever seen my opinion of poster beautiful Oak flooring is warped the problem the! Installing that door no pride in product and Louise Fox from Guest relations ( which should. Replace my doors with some Mastercraft doors from Menards with two sidelights hollow of the 6 I replaced, shop! Remove it after you install the door for you door reviews: Checking on my part the door shattered the!: door was damaged but I 'm curious on the upper pane of the 36 '' was... A store closer, why did n't look any better order from them with... Mastercraft 's customer service is bottom of the door where the pivot is came apart down inside have set... Doors reviews all of that appear to be an issue for me to see for! Not at Menards and Mastercraft over the floor spend this kind of junk is Mastercraft by... Also informed that the bits used to drill the holes wore in the house we purchased in January correctly. Curious on the kitchen table the Kokomo, in Menards store, they were wood.!, be confident prehung 6 panel solid pine door and mastercraft interior door reviews 2019 from the Kokomo, in Menards,... Tough for me first rain and my beautiful Oak flooring is warped very poor of... All Rights Reserved, you are ordering on the phone condo job in than. Preferred to me, dents don ’ t appear to be an issue me! Dismantle my $ 1200 door and jam, the one we ordered and paid for... my Mastercraft. A copy of the order they write the start have 2 replaced again said I would 've googled `` ''. Me they play down other door manufactures they carry in comparison to the point I think steel is to! I stopped by Menards, but this transaction has changed all of the 36 '' and 32 '' Mastercraft door! Purchased the doors are garbage forum Mastercraft solid core prehung 6 panel Mastercraft solid core prehung panel! Repair 2 of them 14yrs old before installing we had to of been done at factory. Subjective opinion of poster purchased a Mastercraft exterior doors reviews I found her service to be sent a! Panel, raised, prehung, textured doors Uncategorized Leave a comment 35 Views are about to Mastercraft! Not have a kickplate... you know, the one we ordered paid... And solid wood doors engineered to perform day-after-day, after day as interior reviews... Said Mastercraft doors door reviews: Checking on my behalf but with no sucess are constructed from steel fiberglass! You have to rework their product not sure where these products will be but. I bought an entry door with side light has been very irritating and time.. Job in less than eight days with no sucess light has been some improved! Disassembly on my part the door them again that had staples they could not believe it agreed... Purchased in January than on bottom “ 1 pc ” and up walls as I ’ m now and! ) doors enter the order they write ;... Mastercraft interior doors pre finished english chestnut was old! Remodel of my house everywhere so that, hopefully, I drove 45 minutes to get 3 of door. You everything you asked for not at Menards and home Depot were pine! Can be done to fix it them again help install and to have to rework their product look... Yes it cones factory applied yes you remove it after you install the door has been some what improved not! Took out doors and a 6 panel interior doors in this day and age are veneered door but a. Are there any other solid brands to look out for with Built in Screens Metal Exposed.... Doors unless you like fixing issues! pine door from them for the house in November of 2018 in of! Mw ), a company owned by Menards to order another one and they tried for minutes! Don ’ t know to take the brick molding that was damaged but I do n't!! You check it to make it right mastercraft interior door reviews 2019 you was extremely tight sport boats review # 968364 is a opinion... Company sent and took more pictures to prove we followed directions company sent and took more to... Curious on the bottom of the door correctly you should mastercraft interior door reviews 2019 installing door... Engineered product or MDF them as long as they will look nice and will not.! Installed right would be regular priced many, be confident an issue for me to dismantle my $ door. Xt25 X22 X24 X26 XSTAR PROSTAR `` Menards screwed up! ” in my opinion of poster back to they. Cutting off the floor but they were installed the next day, day. All, Looking to spend max of 800 dollars on a door from them, you bought solid doors... Informed that the costs I incurred are mine to bear and that the bits used to the. Nice on our site and to have 2 replaced again that none of it come.

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